Members

Centre

Access to the members only area

Important Notice

29 October 2020:
Password policy change.

The password complexity rules are:
The new password must be 8 or more characters in length
It must contain both UPPER and lowercase letters, with at least one each of Numbers (0-9) and Special Characters (e.g: !@#$%^)

If you experience issues with setting your password, please contact the service desk representatives for your area via the emails or contact number below.

Telephone   086 111 1354 
 EFT Services and other apps not mentioned below cissupport@bankservafrica.com 
 Cognition  Cognition@bankservafrica.com
 ICMS  ICMSSupport@bankservafrica.com
 Authenticated Collections Reports ACSupport@bankservafrica.com
SA CARD

DRC CARD		 Cardsupport@bankservafrica.com
&
DRCsupport@bankservavfrica.com

 

 

 

What is available
Some of BankservAfrica's product offerings provide for web application facilities whereby authorised clients (users) may input information, change parameters or query real-time or historical data. Our members centre provides secure, membership based access to these applications.

For information about requirements for access to the Members Centre please contact: 
Website user administrators
Tel: +27 (0) 861 111 354
Email: cissupport@bankservafrica.com

 

Tip: These forms can be completed electronically. In order to do this we recommend you use the official and free Acrobat Reader software from Adobe. 

Service application forms

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